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From market open on Sunday 1st March, we will be making changes to our server that may impact your account. It is important you familiarise yourself with the changes to ensure you can continue trading seamlessly. All the information you need to know to prepare yourself can be found below. We are here to guide you through. Please reach out to a member of our team if you are unsure about any of this information.
Server Name Changes
Our demo server name is changing from HantecMarkets-Demo to HantecMarkets-Demo1.
You should be re-logged in after the changes automatically however should you find yourself logged out after the changes please re-log into your account and select HantecMarkets-Demo1 from the drop-down selection you are presented with.
You can access our PDF guide which explains how you can log back in on both desktop and mobile, by clicking here.
Server Time Changes
The server time and symbol session times will change from GMT to GMT+2 on ‘HantecMarkes-Server 1’ and ‘HantecMarkets-Server2’. Please take this into consideration if you have any EAs running in GMT. All historical and current chart data will reflect this change.
We will now have scheduled server restarts daily at 3:37 AM (GMT+2).
Symbol Session Time Changes
Symbol session open and close times for some products have also been adjusted.
Please take this into consideration if you have any EAs running in GMT. You can find the times here.
These changes will take place on Sunday 1st March ahead of the market opening.
Should you have any questions, please reach us on +442070360850, by email on [email protected] or via our Live Chat and a member of our team will be happy to assist you.
The Hantec Markets Team