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From market open on Sunday 1st March, we will be making changes to our server that may impact your account. It is important you familiarise yourself with the changes to ensure you can continue trading seamlessly. All the information you need to know to prepare yourself can be found below. We are here to guide you through. Please reach out to a member of our team if you are unsure about any of this information.
Server Name Changes:
Live:
The server name is changing from HantecGlobal-Live to HantecMarketsLtd-Server4.
You should be re-logged in after the changes automatically however should you find yourself logged out after the changes please re-log into your account and select HantecMarketsLtd-Server4 from the drop-down selection you are presented with.
You can access our PDF guide which explains how you can log back in on both desktop and mobile, by clicking here.
Demo:
Our demo server name is changing from HantecGlobal-Demo to HantecMarketsLtd-Demo2.
You should be re-logged in after the changes automatically however should you find yourself logged out after the changes please re-log into your account and select HantecMarketsLtd-Demo2 from the drop-down selection you are presented with.
You can access our PDF guide which explains how you can log back in on both desktop and mobile, by clicking here.
Server Restarts:
We will now have scheduled server restarts daily at 3:37 AM (GMT+2).
Symbol Session Time Changes:
Symbol session open and close times for some products have also been adjusted.
Please take this into consideration if you have any EAs running in GMT. You can find the times here.
When:
These changes will take place on Sunday 1st March ahead of the market opening.
Should you have any questions, please reach us on +41-22-551-0215, by email on [email protected] or via our Live Chat and a member of our team will be happy to assist you.
The Hantec Markets Team
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Please click here to view our Risk Disclosure.
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